BILTONG CARE AND STORAGE
Once you've placed your order for Phat Tony's Biltong or Droeworse, we promptly process it. In no time, we will send you an email containing your order confirmation, along with a tracking number. This tracking number will enable you to monitor the status and whereabouts of your Biltong or Droeworse order throughout its journey to your doorstep.
BILTONG CARE
AND STORAGE
By the time you have revived your Phat Ton's Biltong or Droeworse order, we'll have email you, your confirmation of order with a tracking number so you can track where your Biltong or Droeworse order.
We at Phat Tony's
We take immense care in handling our shipping process. Our dedicated team ensures that each package is carefully prepared and securely packed to safeguard the quality and freshness of our products during transit. With our commitment to excellence, you can trust that your order will be delivered with the utmost care and attention to detail, so you can enjoy the finest Phat Tony's Biltong or Droeworse without any concerns.
Once your order leaves our factory, we must rely on the shipping and delivery process to ensure that your Biltong or Droeworse reaches you, our esteemed customer. While we take every precaution to ensure proper packaging and handling, we have no control over the transit conditions.
As a valued customer, we advise that once your Biltong or Droeworse arrives, please avoid leaving it outside for an extended period and, most importantly, protect it from direct exposure to sunlight. Following these precautions will ensure that your order maintains its utmost quality and taste, allowing you to enjoy our delicious products to the fullest extent.
We place great emphasis on delivering products that meet your highest standards and expectations. In the unlikely event that any part of Phat Tony's product arrives damaged or fails to meet your satisfaction, we kindly request you to notify us immediately upon receiving the shipment. Your prompt communication is crucial to us, as it enables us to address the issue promptly and ensure your complete satisfaction.
Please be aware that failure to notify us promptly may result in the voiding of our guarantee, and we want to avoid any inconvenience for our valued customers. Rest assured, we are committed to resolving any concerns swiftly and to your utmost satisfaction. Your feedback is valuable to us, and we appreciate your cooperation in helping us maintain the quality of our products and services.
Once you have opened the carefully sealed bags of Phat Tony's delicious Biltong or Droeworse, you are in for a delectable treat.
To preserve the exceptional freshness and flavor of our Biltong or Droeworse, simply reseal the zippy pouch bag if you have not finished it yet. This ensures that the delightful taste remains intact for your next indulgence.
If you find that you won't be consuming it immediately, you have the option to either freeze both products or keep them in the fridge. Placing them in the fridge or freezer will maintain their quality and prevent any spoilage.
For optimal storage, it is recommended to place both the Biltong and Droeworse in a fridge, freezer, or store them in a cool, dry place. By following these storage guidelines, you can continue to enjoy the savory goodness of Phat Tony's products at your convenience.
